A Marketing Checklist for Freelancers and Consultants
by Brian S. Konradt
Marketing can be as simple as engaging in a one minute
conversation with another person or as complex as
a $3,000 direct mail advertising campaign.
Everyone has done some type of marketing in their
lives — including you. You may have sold things
at a garage sell — that's marketing. Maybe you
recommended a friend to see a movie, which she
did. That, too, is marketing. At your last job
interview, you talked about yourself and how you
and your experience could benefit the company —
and you got the job. That's marketing.
But
marketing is more than selling a product or
service or yourself — basically, it's getting
the person or prospect interested in what you're
selling. And that's not so easy — unless you
know exactly how to do it.
Most people know how to market — but not
everyone knows how to market effectively. When you
mail a prospective client a piece of your
promotional material advertising your availability
as a commercial copywriter who is seeking work and
don't get a response, then that's marketing. But
when the prospective client responds to your
promotional material and requests additional
information that leads up to work, then that's
marketing effectively.
Marketing is probably the most ignored and
neglected function of operating a profitable
commercial copywriting business. Copywriters
ignore or neglect marketing because of the
following reasons:
- Marketing
must be done on a continuous — if not daily
— basis. That eats away 20-30% of your time
each day. Instead of working eight hours each
day for clients, you really work five or six
hours each day for clients.
- Marketing
is non-billable time. When a freelancer stops
working on his client's project to do his own
marketing, he does not get paid for his time.
- Marketing
costs money and can exhaust your time. A
popular complaint among freelancers is the
lack of time to shoehorn daily marketing into
their daily schedules. Working on lengthy
projects, meeting deadlines, keeping in touch
with clients and managing a business can place
a lot of strain on the writer. Because of time
constraints, many copywriters market their
services in short, quick "spurts"
— that is, they mail out huge amounts of
promotional material at one time when only
necessary.
- Beginners
often quit their marketing efforts too soon
because they're not soliciting responses
immediately. And established professionals
neglect daily marketing because it's
non-billable time and their existing
client-base may be funneling in referrals and
repeat work, so why market? Whatever you do,
never stop your marketing, even if you have
plenty of clients, lots of work and several
paychecks in the mail. Stopping your marketing
at any time can cause sluggish sales, lack of
clients, and, potentially, a bankrupt
business, in the coming weeks or in the
future.
Marketing
is the lifeblood of your business. Your business
does not grow, flourish or live without marketing.
Once you understand how to market effectively,
you'll increase your chances of running a
successful, profitable copywriting business (or
any business), guaranteed.
Here's a checklist to market any service or
product effectively:
- Marketing
is repetitious. For your marketing to create
impact, build rapport and establish
relationships with your prospects, your
marketing must be repetitious — there is
simply no other way. Plan on promoting
yourself to the same prospect at least five
times before you anticipate a response.
- Marketing
must interest the prospect about your product
or service, not just sell it. If you can't
stir up interest about your service or
product, the prospect will junk your
promotional material in the garbage.
- Marketing
must be performed continuously, not
infrequently. Avoid marketing in spurts.
"Marketing, to be effective, must be done
on a continuous basis — not when you feel
like it or when you need to do so," says
corporate copywriter, Joan Berk. "When
you market in spurts, you put yourself at a
risk of having to wait for the results and
scrambling around to find work to meet
payments. If you market each day — or at
least every other day — it's much easier to
manage, keep track of your results, and you
won't put yourself in a state of panic when
you lose a client or fall short of a project.
You'll have many inquiries, leads and
referrals on tap."
- Marketing
creates impact gradually — not immediately.
Anticipate sluggish results the first time you
market your services, but don't quit due to
poor results. Marketing, to create impact,
builds up gradually, over time, not overnight.
- Marketing
does not focus on the product or service —
but focuses on the benefits of the product or
service, or, in essence, how the service or
product can benefit the prospect.
- Marketing
focuses on soliciting a response from the
prospect, not just the work. If all you do is
ask for work, most likely you will not get it
the first time around, no matter how qualified
you are. To increase the chances of the
prospect outsourcing work to you, you must
also try to solicit a response, not just the
work. Have the prospect contact you to receive
your free business newsletter, or a free
consultation, or to review a piece of his
material for free. When you solicit a
response, it brings you closer to securing
work from the prospect. Responses are nearly
as important as getting the work itself.
- Marketing
sells solutions, never your writing services.
Prospects don't care how creative and
professional you write. They only care about
one thing: how your skills can solve their
problems. That's it. If you can't help the
prospect solve his problem, you won't get the
work.
As
you put together an effective marketing plan for
your business, remember the following key points:
First, all marketing strategies come down to one
type of marketing: networking (or some form of
networking). Securing a client is a person-to-
person confrontation. It involves finding out the
prospect's problems and needs, and then fulfilling
them. That's one reason why networking is the best
type of marketing around.
Secondly, you never sell your services to
prospects — you sell solutions to their
problems. They don't care how well you do
something — they only care what type of results
you can produce for them that'll solve their
problem(s).
Finally, marketing must be repetitious to create
rapport and establish a relationship — these are
two essential elements that turn prospects into
paying clients.
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Brian Konradt is the owner and operator of
FreelanceWriting.com (http://www.freelancewriting.com),
a free web site for writers who want to master the
creative and business sides of freelance writing.
Mr. Konradt is also the owner of BSK
Communications and Associates, a communications
and mail-order business based in New Jersey that
operates MasterFreelancer Web Store. Look for FREELANCING
4 MONEY.
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