Developing Your Verbal Logo
by Gary Lockwood
The
next 30 seconds may determine whether you get your
funding, make the sale or establish your
point-of-view!
In
this faced-paced, mile-a-minute world, you often
have only a few seconds to get your message
across. Most modern television and radio
commercials are no more than 30 seconds. Where
could you use an effective 30 second commercial
message about your business? These mini-messages
are ideal for investor meetings, networking
meetings, trade shows, interviews, sales calls or
any situation where you need to quickly promote
your business.
How
do you develop these messages effectively? Think
in terms of "sound bites". Prepare your
brief message just like a speech, with an opener,
the content and the closing. Let's examine each of
these in more detail.
The
Opening
The
purpose of your opening is to grab attention. You
must assume that your audience is generally as
busy and preoccupied as you are. So you need to
first get their attention with a question,
"grabber'" words, humor or an
interesting visual.
Using
a question as an opener causes the listener to
stop and think. "Do you want to change the
world?" "How many new pros- pects do you
want today?" "When do you want to feel
good again?" Once you have their attention,
your message can help them answer the question.
Grabber
words are designed to startle, shock or at least
cause your listener to want to listen to what's
coming next. The first sentence of this article is
an example.
A
funny comment or an eye-catching visual are always
effective ways to get the attention of your
listeners in a hurry. Obviously, any of these
openings must be relevant to your message, or they
will confuse your listeners.
The
Content
Once
you have their attention, relate your main
message. Since you usually have only three or four
sentences, you need to craft this message
carefully. The most effective message is the one
that states what your business can do for the
listener. In other words, talk about the benefits
to be received by using your product or service.
Don't say "I'm a dentist". Say " I
improve the health and well- being of my clients.
Healthy teeth help you look good and feel
good".
The
bottom line is that your listeners don't care what
you do. They care about what you can do for them.
Talk in terms of results, feelings, benefits,
outcomes, ideas. Imagine your listener with a sign
on their forehead that reads "So What? What's
in it for me?" Remember, you only have 30
seconds. There will be time later to explain how
you do these great things.
The
Closing
Here
is where you ask for action. As a result of your
30 second commercial, you want your listener to do
something or think something. Ask:
"When can we meet?"
"Give me your business card".
"Call today".
"When you think of shoes, think of The
Shoemaster".
Also
appropriate is your catchy tag line. The closing
may be the only part of your message that your
listener will remember. What do you want them to
remember?
So,
there it is. Your miniature speech takes only 30
seconds. And it has a beginning, a middle and an
ending. What can you do to make all this come out
sounding and looking smooth, confident and
compelling? Prepare and practice. Prepare by
writing out your message, thinking through the key
elements and deciding exactly what you want your
listener to be doing or thinking at the end of
your message.
Practice
by saying your message aloud. Rehearse this brief
speech. Saying it aloud causes you to pay
attention to the sound and cadence. Practice in
front of a mirror and you will see the gestures
and body language that make up such a large part
of the communication. Remember, it's not just what
you say, it's how you say what you say that makes
the difference.
For
your 30 second commercial to really be effective,
you must act like you mean it, sound like you mean
it and look like you mean it. How do others
realize that you really mean what you say? They
notice your enthusiasm, your mannerisms, your tone
of voice, your posture.
Part
of your preparation is to be consciously aware of
your non- verbal communication. If possible, video
yourself giving your message. Replay the tape
several times. Once to listen and observe the
overall effect of your message. Watch it again
without sound. What are you telling the audience
by your posture, body language, facial expressions
and your gestures? Do you look and act like you
really mean it?
Replay
the tape again with your eyes closed. Listen for
distracting sounds such as "uh",
"ah", "ya know" or sighs. All
these things subtract from the effectiveness of
your main message.
In
our MTV-world of excessive sights and sounds and
experiences, make your point and get your message
across in a well prepared, well rehearsed 30
second commercial. Think of it as a brief speech.
Mix
preparation with inspiration and you'll get a
standing ovation.
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Gary Lockwood is Increasing the Effectiveness and
Enhancing the Lives of CEOs, business owners and
professionals.
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