International Gift Giving Protocol
by Susan Kurth Clot deBroissia
Gift
giving customs vary greatly from country to
country. What is considered appropriate in France
may be entirely inappropriate in Japan. How do you
know that you are not making a cultural "faux
pas" when giving a gift to your top
international client?
You
are not alone. U.S. presidents and executives from
large, high visibility corporations have
encountered embarrassment when giving gifts to
their foreign counterparts. To help you make
sensible gift giving decisions, the Netique Gift
Boutique has compiled this list of tips on
international gift giving.
Importance
of Gift Giving Varies Among Different Cultures
Highest
Importance
Medium
Importance
- Latin
American Countries
- Middle
East
- Pacific
Rim Countries (Korea, Taiwan, China, Malaysia,
Thailand)
Lowest
Importance
- Australia
- Canada
- United
States
- European
Countries
HIGHEST
IMPORTANCE
- Japan
To
the Japanese, gift giving is a way of
communicating respect, friendship, and
appreciation. When meeting with a Japanese
colleague or visitor for the first time,
always be prepared for the gift giving ritual
that has been deeply rooted in the Japanese
culture for centuries.
The
following are some guidelines to keep in mind when
doing business with the Japanese:
- Gifts
need not be extravagant, although expensive
gifts are not viewed as a bribe.
- When
meeting with a group of Japanese
professionals, be sure to give higher quality
gifts to those with more senior rank within
the company.
- Always
wrap the gifts you present, but remember to
avoid white and brightly colored wrapping
paper. White symbolizes death and bright
colors are too flashy.
- Never
surprise the Japanese recipient with your
gift. Subtly alert the recipient that you
would like to present a small memento.
- When
presenting a group gift, be sure to allow time
for the entire group to gather before making
the presentation. When meeting with a group of
Japanese colleagues, either present a group
gift or a gift to each individual within the
organization. It is considered extremely rude
to present a gift to one individual in a
group, without giving gifts to the rest of the
ensemble.
- Downplay
the importance of the gift. This is common in
the Asian culture. It conveys the message that
the relationship is more important than the
gift
- Always
present the gift with two hands. This is also
true with presenting business cards.
- Avoid
giving gifts in sets of four. The word
"four" in Japanese is
"shi," which is also associated with
the word for death.
- Gifts
are normally exchanged at the end of the
visit.
- Avoid
giving monetary gifts or gifts displaying
company logos.
- Be
certain that gifts are of unquestionable
quality.
- Business
gifts should be given at midyear (July 15) and
at year-end (January 1).
Some
gift ideas for Japanese colleagues:
- Products
that are difficult to obtain in Japan. This
could be something not sold in Japan, or
something that is extremely expensive.
- Gifts
that reflect the recipient's interests and
tastes.
- Pens
are highly appropriate gifts for Japanese
colleagues. First, the pen is a symbol of
knowledge in the Japanese culture. Second, a
pen is a lightweight gift that is easy to pack
and carry when travelling abroad.
MEDIUM
IMPORTANCE
Latin
American Countries, Pacific Rim Countries, Middle
Eastern Countries
PACIFIC
RIM COUNTRIES:
These
countries have customs similar to those of the
Japanese, however gift giving is not as
ritualistic as in Japan. As is true in Japan,
citizens of these countries are likely to
downplay the importance of the gifts they give,
and it is considered polite to show slight
reluctance when accepting a gift. It is also
impolite to open a gift in the presence of the
giver. Gifts should be presented at the end of a
visit.
China
Communism
brought skepticism in gift giving, and offering
gifts to government officials became illegal.
The importance of gift giving in China is slowly
returning, however, no set guidelines have been
established. In order to avoid your gift being
perceived as a bribe, it is important to keep
the following tips in mind:
- Present
group gifts. This is seen as a "company
presenting a gift to a company," and
not as a bribe to one individual from that
company.
- Display
your company logo on the gift so it appears
to be a form of advertising.
- Avoid
giving highly expensive gifts.
Also
remember that:
- It
is in the Chinese culture to refuse a gift,
sometimes repeatedly. It is expected,
however, that the giver will persist and the
recipient's acceptance will eventually
follow.
- As
in the Japanese culture, it is proper
etiquette to present gifts with two hands.
Be
sure to avoid:
- Giving
clocks as gifts. This has long been regarded
as a gift giving faux pas. The word for
"clock" in Chinese is similar to
the word for "death." China's
younger generation is not as superstitious
about this, so this will eventually no
longer hold true. Unless you are certain
your Chinese colleague will not be offended
by receiving a clock, this gift idea is
better avoided.
- Colors
such as white, blue or black are associated
with funerals. Do not wrap gifts in these
colors. Red, yellow and pink are seen as
joyful colors, and are perfectly acceptable
for gift wrap. Just remember not to write
anything in red ink, as this symbolizes the
severing of a relationship.
- Sharp
objects such as knives, letter openers, or
scissors. These, too, imply the severance of
a relationship.
- Giving
gifts in single or odd numbers. This implies
loneliness or separation. On the other hand,
gifts given in pairs are highly appropriate,
as it equates to good luck.
Taiwan
- Be
very careful to not give a gift originally
made in Taiwan.
Thailand
- Thais
love bright colors, and it is acceptable to
wrap gifts in brightly colored gift-wrap and
ribbons. Remember, however, that ripping
open the wrapping paper is offensive.
- Exchange
modest gifts.
- "Three"
is considered a lucky number.
Korea
- Generosity
is viewed as a valued personal trait.
Whenever possible, present an expensive
gift.
- Gifts
between business associates are viewed as
symbols of appreciation.
- Four
of anything is considered unlucky.
Malysia
- Pay
special attention to the Muslim culture.
Avoid pork, knives, alcohol, and highly
personal gifts.
- Present
gifts with the right hand only.
- In
Indian sections of Malaysia, avoid black and
white colors. Instead opt for yellow, red or
green which symbolize happiness.
MIDDLE
EASTERN COUNTRIES:
- Gift
giving is important in the Arab culture,
with generosity and politeness being very
significant aspects in gift giving. Arabs
will normally be the first to present a
gift. Whenever possible, reciprocate with
gifts of similar quality and value.
- Be
sure to avoid alcohol and leather products
made of pigskin, which are offensive to
Muslims. Also avoid giving gifts to the wife
of an Arab colleague, and never inquiry
about her.
- Ideas
of gifts to present to your colleagues in
the Middle East include the highest quality
of leather (not pigskin), silver, precious
stones, cashmere, crystal or porcelain.
LATIN
AMERICAN COUNTRIES:
LOWEST
IMPORTANCE
Australia,
Canada, United States, European countries
Gift
giving in these countries is rarely expected.
While seen as a nice gesture, it is more important
to avoid gifts that will be perceived as bribes.
Small gifts such as pens, business diaries, and
mementos with company logos are usually
sufficient. It is important to avoid highly
personal gifts such as clothing. When visiting the
home of a colleague from one of these countries,
it is normally appropriate to present a gift to
the hostess.
General
gift ideas for foreign colleagues...
Keep
in mind that you will either have to carry the
gift or the recipient will have to transport it
back to his or her country. It is best to avoid
heavy, burdensome gifts.
- Anything
American - such as Old West or Native American
gifts, including boots or jewelry.
- Gifts
unique to your region, such as Wisconsin
cheeses, Texas chili, or Vermont maple syrup.
- Coffee
table books. No need to speak the English if
the book is full of beautiful photographs of
the United States.
In
conclusion, international gift giving protocol
varies from country to country. The above tips are
meant to be used as initial guidance, however they
should not be considered totally comprehensive.
There are numerous customs not listed here. Before
presenting a gift to an important foreign
colleague, do a little research on the customs and
protocol. You can call the foreign embassies in
Washington, DC to get specific answers to your
questions, or contact the U.S. Consulate and speak
with the protocol officer to get advice.
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Susan Kurth
Clot de Broissia works for Netique Gift
Boutique, a one-stop internet source for rare,
unique and elegant gifts, including a nice
selection of executive and business accessories.
Netique extends special terms and services to
corporate gift buyers. Visit Netique at http://www.netique.com
or call toll-free at 1-888-WEB-GIFT.
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